SHIPPING

Due to restructuring of US Postal Service rates, we have been forced to reflect their new pricing in our shipping fees. Domestic shipping/handling fees are now $4.95 for a single item, and $1.50 - $1.95 for each additional item. Canadian shipping is slightly higher. We apologize for any inconvenience this may cause.
CD's are shipped by US Postal Service.

CDs typically take 3-5 business days, but you can request overnight shipping for an additional charge.

SALES TAX

Sales tax of 5% will be charged for MA residents only.

RETURNS

Return policy is exchange if defective within 30 days at no charge. Return within 14 days for refund, but $7.00 restocking fee applies. (Personalized/customized) manufactured to order.

PRIVACY POLICY

Our privacy policy tells you about our information practices when you provide personal information to us, whether collected online or offline, and when you visit us online to browse, obtain information, or conduct a transaction. do-re-ME, Inc.collects personal information from you in order to provide you certain products and services, and if needed to respond to your inquiries or requests for information. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally.

Key aspects of our privacy policy include:

• We do not sell, rent, or otherwise provide your personal information to outside marketers.
• We do not market other products or services to you without your consent.
• We do not require you to register or provide personal information in order to view our website.

If you are a consumer, we use an opt-in standard. If you have provided personal information to register for or purchase a product or service, we will not use that information to contact you in the future about another product or service, unless you have provided express consent.

For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy. Unauthorized modification or misuse of information stored in this system will be investigated and may result in criminal prosecution.

Inquiries

We would like to hear from you if you have any questions or complaints regarding our privacy policy or use of your information.

Please contact us at privacy@do-re-me.net, or mail us at:
do-re-ME, Inc.
33 Saint James Road
Shrewsbury, MA 01545
ATTN: Privacy Policy

We will investigate and respond to your inquiry. Your inquiry will be treated confidentially, and will not be shared with external parties, except as authorized by the Privacy Act.